The Ultimate Mouse Troubleshooting Guide

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In this article, we will be discussing how to troubleshoot your gaming mouse 2022. If you are having issues with your mouse, there are a few things that you can do to try and fix the issue.

Some common problems that people experience with their mice include not being able to move the cursor, not being able to click in games, or the mouse pointer failing to show up at all.

Gaming mice have come a long way in the past few years. Gone are the days when you had to settle for a basic, no-frills mouse. Today, gaming mice range from high-end models that offer features like RGB lighting and programmable buttons, to more affordable options that still deliver on performance.

How to Troubleshoot a Gaming Mouse


Total Time: 15 minutes

Update Drivers and Firmware

Download from the manufacturer's website.

Physical damage

Can you see any damage to the mouse, is there a break in cables or the like?
Check that there is no dust or anything else blocking the sensor underneath the mouse.


Is the product compatible with the device (console, computer or mobile)?

Uninstall the device

Disconnect the mouse and completely erase the device through the device manager in Windows and restart your computer.
Plug in the mouse as soon as the computer starts up again.

Factory reset

Factory reset the device via the software above or with the guidance of the manual.

Compare with another platform

Will there be any difference if you plug the mouse into another computer/device - and plug another mouse into the current device?


Try different USB ports in the computer, avoid so-called USB hubs and preferably select the ports directly in the motherboard of the computer.

OS power settings

Check the settings for selectable disconnection of USB devices in Windows

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